
How We Support You
Marketing
CRM
Our CRM simplifies how you communicate with your prospects, borrowers, agents and business partners. We automate loan updates for you and have pre-built campaigns that are ready to go, so you always stay top-of-mind.
Library
We offer a stocked marketing library complete with product, open house and loan scenario flyers, as well as emails, newsletters and social media graphics.
Co-marketing
At FirstBank, we help you stand out to your business partners! Our marketing software allows you to wow your agents with stunning flyers, property websites and more.
Post-Close Surveys
All loan officers receive an Experience.com account during the onboarding process. Experience automatically sends surveys to borrowers once a loan has closed. Your reviews are housed on one convenient webpage where you can reply and share to social media.
Social Media
Social media is an undeniably powerful resource in today’s world. At FirstBank, we have an online marketing library for all your social media needs, as well as tools that can post and maintain a social media presence FOR YOU. Utilizing our custom graphics consistently on your social media pages will increase your online exposure, increase engagement and save you time!
Request Form
For custom marketing requests, we have a Marketing Request Form where all our loan officers can request marketing materials to be created for classes, events, sponsorships and more.
Personalized Websites
During the first phase of the onboarding process, each new loan officer receives a customized webpage with their photo, contact information, customer reviews and application link. You have the option to link to your social media pages.
Swag Store
Attending an event and need promotional items? Or maybe you just want some for yourself? We’ve got you covered! Loan officers can shop our FirstBank online swag store. We have everything from pens to polos. We make it easy and affordable for you to rep your new company!
“Our marketing resources really set us apart. Having our own marketing department enables us to market ourselves in ways I never thought possible.”
— Jason Lee, Loan Officer